SYSTEM STATUS
Operating in the open: commitments, monitoring, incident communication.
Our service commitments, how we monitor the platform, and how we keep you informed when an incident occurs — all in one place.
Active incidents
No published active incidents
When an incident affects the service it is published here with its full history, and account admins are notified by email.
Our commitments
- Platform uptime SLA 99.9%
- Enterprise plan SLA 99.99%
- Incident notification Email + this page
How we monitor
- Service health is tracked by 24/7 internal monitoring; on-call is paged at critical thresholds.
- Sender reputation: 17 RBL blocklists and DMARC reports are scanned continuously.
- Backups are verified daily; recovery drills run on a regular schedule and their results are tracked.
- Certificates, DNS and queue health are watched by automated checks.