Alert dispatch
Prometheus or Grafana webhook fires; Sendnomi routes to the right team based on threshold and severity. The right alert reaches the right person, not noise.
SourcePrometheus · GrafanaRoutingSeverity + teamLatency< 3 sec
USE CASE · OPERATIONS
The quiet backbone of your operations team.
Alert dispatch, log digest, and system announcements all run on webhooks. For DevOps and SRE teams: alerts are quiet, traceable, and routed to the right person.
From webhook to team, one hop.
Operations email is either noise or a lifesaver. The difference is the right routing rule. Sendnomi sits in front of your existing monitoring stack.
Log digest
Daily and weekly digest auto-generated. A cron trigger renders a template-based report; one email to the team. No manual collation.
TriggerCronFrequencyDaily / weeklyFormatTemplate report
System announcement
A new route, planned maintenance, or release note sent in one click. Webhook-based delivery; the whole team is informed at the same time.
ScopeDeploy · maintenance · routeDeliveryOne clickTargetRole-based
From event to record, in four steps.
How a monitoring alert enters as a webhook and exits as a traceable email record.
EVENT
Webhook fired
Prometheus threshold or Grafana alert arrives as a webhook.
Source: Monitoring
RULE
Severity + team match
Target team selected by severity (P1–P3) and labels.
Decision: < 100 ms
SEND
Signed email
Formatted, context-rich alert email to the right team.
Delivery: < 3 sec
RECORD
Traceable log
Every alert in a timestamped log; who, when, why.
Retention: 12 months
Works with Prometheus, Grafana, Alertmanager, and any generic webhook source. No SDK required.
One incident, five steps on record.
A production incident isn't only resolved; it's announced, tracked, and reviewed. All five steps in a single email flow — no stakeholder missed, no step off the record.
DETECT
Incident opened
P1 alarm fires; on-call engineer gets an instant email with the context summary.
Notification: < 3 sec
ANNOUNCE
Stakeholder notice
Affected teams and managers get a single-source status email.
Target: Role-based
UPDATE
Progress note
While resolution is in progress, automatic status updates at set intervals.
Interval: Configurable
CLOSE
Resolution note
Incident closes; impact window and short summary to all stakeholders.
Summary: Automatic
REVIEW
Post-incident report
PIR template prepared; timeline auto-filled from the audit log.
Record: Audit chain
Incident timeline auto-generated from the audit log — no manual prep for the report.
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